Store Locator

LARGE SHIPPING DELAYS DUE TO COVID. UPTO 60 BUSINESS DAYS INTERNATIONALLY.

Returns & Exchanges

RETURNS POLICY – ONLINE STORE

 

CHANGE OF MIND / INCORRECT SIZE

If you have received your order and changed your mind or selected the incorrect size,
we can provide a refund of the items excluding shipping costs.

Please email retail@buckaroobelts.com a picture of the product in a re-sellable condition, 
your online order summary and the returns form completed in full.

Please note: We will NOT refund the shipping costs for the incorrect size when using the sizing suggestion. 
This is solely the customers responsibility.

 

WARRANTY POLICY – ONLINE STORE

 

FAULTY PRODUCT

Buckaroo provides a 12month warranty on all products. If you believe your product is faulty please email a picture of the product,
your online order summary and the returns form completed in full to retail@buckaroobelts.com for assessment.

We will provide a replacement or refund the item at the customers discretion if the product was purchased within 12 months and is 
deemed to be faulty due to a manufacturing or design defect only. 

We will not issue a refund if we deem the product has been misused, neglected or tampered with which includes the following:

- Repairs or modifications made to the product by any person other than Buckaroo Leather Pty Ltd.
- Operation of the product outside normal use
- Not taking precautionary measures to prevent damage occurring to the product
- Storing the product inappropriately
- Accidental damage or damage caused by environmental events
- Natural ageing of the product
- Damage caused by excessive heat or cold
- Normal wear and tear

     

     

    RETURNS POLICY – PURCHASED FROM AUTHORISED RE-SELLER

    For Buckaroo product returns from an authorised re-seller please refer to stores returns policy.

     

    WARRANTY POLICY – PURCHASED FROM AUTHORISED RE-SELLER

    Buckaroo Leather provides a 12 month warranty on all products. If you believe your product is faulty
    please return the item in person to the store of purchase.

    The store can provide a replacement or refund for the product at the customers discretion if the product was
    purchased within 12 months and is deemed to be faulty due to a manufacturing or design defect only.

    All warranty requests must be approved by Buckaroo Leather via email at: info@buckarooleather.com.au
    The store must attach the following: Proof of purchase, pictures of the items and a store credit request must be attached
    for approval. The store must retain and discard the item with discretion.

    We will not issue a refund if we deem the product has been misused, neglected or tampered with which includes the following:

    - Repairs or modifications made to the product by any person other than Buckaroo Leather Pty Ltd.
    - Operation of the product outside normal use
    - Not taking precautionary measures to prevent damage occurring to the product
    - Storing the product inappropriately
    - Overpacking of a product
    - The use of chemical deodorizers or cleaners
    - Accidental damage or damage caused by environmental events
    - Natural ageing of the product
    - Damage caused by excessive heat or cold
    - Normal wear and tear
    - Damage caused by mishandling by transit companies
    - Failure to notify the retailer within 30 days of the damage occurring
          • icon
            CUSTOM SIZING AVAILBLE

            We can make any size, get in touch.

          • icon
            SHIPPING

            Shipping available worldwide.

          • icon
            WARRANTY

            12 month replacement warranty.

          back to top
          Sale

          Unavailable

          Sold Out